How Secure Is My Information on MedBuddy?

An overview of the medical-grade protections we use to keep your health data safe.

Updated: November 14, 2025

MedBuddy is designed with medical-grade security, ensuring that your personal and health information remains private and fully under your control. We follow strict security frameworks used by global healthcare systems.

1. Medical-Grade Encryption

All your data — reports, documents, and identity details — is protected using AES-256 encryption, the gold standard for data protection.

  • In Transit: Data is encrypted using TLS 1.3 during upload and download.
  • At Rest: Files are encrypted while stored on our secure servers.
  • Key Management: Encryption keys are rotated regularly and managed in isolated hardware modules.

2. Secure Identity Verification

We use Aadhaar only for identity verification, not for storage. To minimize risk:

  • We only store the last 4 digits for identity reference.
  • Full Aadhaar numbers are never stored in our database.
  • Access is protected by OTP-based multi-layer authentication.

3. Zero Selling & Privacy Policy

MedBuddy follows a strict "No Sell, No Share, No Leak" policy. We do not share your health information with advertisers or any third parties without your explicit consent.

4. Compliance & Infrastructure

Your data never leaves the country. It is stored in ISO 27001-certified data centers within India, complying with:

  • Digital Personal Data Protection (DPDP) Act, 2023
  • HIPAA-compliant data architecture
  • CERT-In cybersecurity standards

5. Physical Security

Even if your physical MedBuddy Card is lost or stolen, your data cannot be accessed without biometrics or Aadhaar-linked OTP verification.


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